Returns & Exchanges

At Craft Hub, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your purchase doesn't fit perfectly or meet your expectations, our dedicated team is here to ensure a smooth exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand over your package to any authorized carrier location and keep your tracking number handy while we process your refund or replacement.